What Some Of Our Clients Are Saying...
Team Gillette...
"You and your team are the best. I want to thank you all for your patience and guidance in the selling of my home. Mostly in helping me find a home that meets with my needs. I am so very happy with the outcome of it all. - A happy customer" - I. Armishaw
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"Thanks again for the great job of selling our house. Your patience and knowledge of your product is what makes your approach to selling houses a success. We both feel very comfortable with your service. Mike and I thank you once again." - C. Sosnowski
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"Team Gillette has done a phenomenal job...as usual! We have used your services four times now, two sales, and two purchases. Each time, you make it a painless and positive experience. I would highly recommend you to anyone needing a realtor. We appreciate your honest and hard working approach. Your team stayed on top of things the whole time and never wasted a second of our time. Give everyone a pat on the back for me and yes....I am going to relax now! :) Thanks again." - Juanita Broughton
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"I want to thank you and your team for the outstanding manner in which you handled the sale of my home on Mystic Way. Your professionalism was apparent from start to finish in all respects. I would recommend your and your team to my friends or anyone that is considering selling or buying. You are truly number one in my books." - A. Wiereleychuk
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"Both Carol and I wanted to say thank you for all of your help during our recent visit to Nanaimo. Based on our experience of 8 moves during the past 30 years, we have never received the kind of responsive service that you've provided. We were on a short time frame, you recognized our urgency, and incredibly you were able to meet all of our needs and in particular our last minute requests. Within a very short time you very quickly assessed our needs and wants for a home in the Nanaimo area. You are a terrific listener, and you use all of the resources at your disposal very effectively. It was a delight to see how you operated as a high performing team. Derek, you deserve to be Nanaimo's #1 residential salesperson and in the top 1% in RE/MAX across Canada. As a former senior executive, applauded for implementing customer satisfaction processes, believe me when I say that you and your team exemplify service excellence for the realty industry." - Ed Robinson
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"Derek, you and I worked together for more than a year, since listing and selling my home to the purchase of this new home. Through it all, you were ever patient, considerate, helpful and thorough. You examined all the options with me (over and over again) and assisted me to decide on a home which was within my financial means, but still the very best value for my money, and this particular one is 'just right' for me! I know I must have exasperated you at times, coming so close to making a decision and then changing my mind. You patiently showed me several more units over and over again, answering all my many questions, always showing care and concern for my particular needs. My family and friends have come to know you or know of you while I worked my way through this process and they, as well as I, realize and deeply appreciate the time and effort you devote to your clients. I have learned, first hand, what makes you #1! You once mentioned to me that your goal was to service your clients well so that they come back to you when they are ready to reenter the market. Well, I'll be there with you for sure, and in the meantime, will recommend you with pleasure as I have the highest regard for your abilities and, particularly, the great attention you pay to your clients' needs." - Gail Dunn
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"Derek knows his stuff!! All aspects of our real estate experience with Derek were absolutely professional ---professionalism would be ranked #1!! Derek has taken full advantage of today's hi-tech world. All our questions were answered directly, informatively and honestly. He has a very impressive marketing strategy." - Bill & Elke Marriott
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"Just a quick note to say thank you for negotiating the sale of our home. We have had experience with other realtors in the past, but from start to finish your knowledge, expertise and professionalism was evident. We really appreciated that, and it is easy to see why you are considered to be one of Nanaimo's best salesmen on a consistent basis. Thanks also to your Gillette Team, especially your assistants who were a pleasure to work with. We will certainly recommend you to all our friends and associates (indeed, we already have!) and will definitely contact you if we have any real estate needs in the future. Thanks again." - Ray & Karen Babcock
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"Derek devoted his time and expertise off & on for a period of over 5 years ---finding us the perfect home. Derek was extremely professional and fair to both ourselves and to the seller. Derek is a contientious, determined salesperson to whom we felt comfortable with and always optimistic in finding this home. With Derek's positive attitude, he will continue to do well in real estate and my wife and I will not hesitate to use and/or recommend him in the future." - Ken Marson
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"I was transferred from Nanaimo through a corporate relocation with the Toronto Dominion Bank, and was given the Realtor of my choice to get my home sold within 45. I chose Derek Gillette to aggressively market my home. Derek had my home sold within the first 15 days for more than my relocation buy-out appraised value. Thank you! I am extremely pleased with the results of our negotiations, and would happily recommend his professional services." - John Stark, TD Bank Manager
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"Derek Gillette was an absolute pleasure to deal with, from the moment we met Derek we felt that he had our best interests at heart and he was always available and willing to do whatever we asked of him. Derek sold our home the day it went on the market and we proceeded with Derek's help to look at many homes to purchase our next home. Derek was excellent." - Ken & Linda Smith
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"Derek was the realtor we chose to sell our home and help us find and purchase our new home. We were very pleased with his services, and would recommend him to anyone who wants a business-like efficient realtor who gets results. Derek was always available personally whenever we wanted, and his team members were always very courteous and helpful too. We had only to ask for something and it was delivered or handled immediately. We hope to live in our home for a long time, but when it comes time to sell, we will certainly use Derek again." - Grae & Lesley Dickason
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"Deciding to sell our current home and buy a new one was a hard decision. We placed our trust and confidence in Derek Gillette and his team, and were pleased with his patience and understanding throughout this difficult decision-making process. Derek managed to sell our home in under 2 weeks for nearly full price and also helped us to find the perfect new home. We would highly recommend Derek and his team to anyone serious about real estate." - Peter Anning
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"We bought our home 9 months ago through a local Realtor we met and after looking at many homes, some of which were your listings. On many different occasions our Realtor told us how effectively you priced and presented your homes, and how you really 'go to bat' for your listed customers. So when we were faced with a decision to sell our home, we remembered this, and contacted you. You both listed and personally sold our home and we wanted to let you know that your approach with us was direct and honest. You told us up-front what needed to be done, kept us abreast on market activity, used every tool available to expose our home, and your assistants were very polite and extremely helpful throughout the selling process. In all our real estate experience, you are the best Realtor we have ever worked with and would highly recommend you to anyone thinking of selling." - Barbara Baker
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"We would like to express our evaluation of Derek Gillette's capabilities as a real estate agent. Our home in Lantzville was recently sold by Derek. We had our home listed originally with another real estate company, but were dissatisfied with the marketing of our home and the communication with us during the course of the listing. We, therefore, were very cautious about choosing a new real estate agent, and interviewed several before making our decision to list our home with Derek. We have found Derek Gillette to be true to his word. He uses every marketing tool at his disposal to sell your home, is always prompt with his correspondence, thorough with answering questions and addressing concerns, seems to have a real knack for 'reading' potential buyers and gives good advice when the time comes for negotiating a final deal. We were very pleased with his service and would recommend him highly." - Fred & Linda Henton
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"We were recently offered a job outside of Nanaimo so we needed to get our home sold fast. After looking at different agents, we comfortably chose Derek Gillette to do the job. Derek and his team worked extremely hard using every marketing tool available and doing open houses until our home was sold --in less than 2 months. If you're serious about selling, I would highly recommend hiring Derek Gillette." - Mrs. McKay
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"Overall, we're very satisfied. Derek Gillette is knowledgeable, efficient, trustworthy, and a good salesperson." - Deane & Joan Finlayson
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"I recently hired Derek Gillette and his team to sell my home in Nanaimo. As an absentee owner, I was apprehensive about the level of service I was going to receive. However, I was pleased from the moment they started marketing my home. I was always up to date, and I was extremely happy with the level of activity he was able to generate. Anytime I had a question I was able to call, and if Derek was not immediately available, his assistant was always there and knew exactly what was going on ...it was like I was talking to Derek. As an executive coach who trains corporate executives all over North America, I am pleased to say that they worked as a high performing team and used every resource to get the job done. I have since recommended Derek to a friend who also had the same very positive experience, and I certainly would recommend him to anyone wanting to sell their home. Most importantly, Derek sold both of our homes very quickly. Thank you Derek, and thanks to your whole team. Keep up the great service." - Andrew Barber-Starkey, ProCoach International
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"Derek, I thank you for all your hard work from the very beginning of this selling and purchasing process. It has been very impressive to deal with you and your team. The level of professionalism is awesome and your personal negotiating skills resulted in two very satisfactory deals for me. I will definitely recommend you to anyone looking for professionals in the real estate business. The whole process was handled wonderfully. Thank you all again." - Diana Johnston
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"When we first started to think about listing our home for sale, we decided to give our Realtor friend a chance because of our personal relationship. We ended up having our home on the market for over 6 months. When it did expire, we immediately listed our home with you and at the same price, you had an offer for us within 8 days, and it is now sold! We are extremely grateful for your successful marketing plan and maximum exposure which directly sold our home. Thank you for you professional representation in our negotiations, and for all your efforts." - Brad & Tracy Schmunk
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"Over many years we have owned and sold quite a few homes. We have never in all those years had such sterling service from a Realtor as you provided to us. You were truly excellent, and we highly recommend you. Wishing you success in all your efforts." - Mr. & Mrs. McLeod
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Derek was unbelievably attentive to our needs. We were impressed by his courtesy, friendliness, efficiency and willingness to 'go to bat' for us . A real winner! He was always prompt in returning our communications, very business-like, thorough in all aspects of our purchase. Derek was not only above reproach, but beyond expectations and beyond the call of duty --we feel we have made a friend. Couldn't ask for better service! We will definitely call on Derek again for our future transactions." Brynn Jones
Creating Customers for Life!